Credit notes and corrective invoices with Cerewro

When there is an error in an issued invoice or a customer returns goods, you must issue a corrective invoice referencing the original. Cerewro automates this process and ensures regulatory compliance.

Cerewro Chat — Generate credit note
Customer "Client Company Ltd" returns half the products from invoice INV-2026-0035.
Generate credit note CN-2026-0012 that:
- References original invoice INV-2026-0035
- Reflects 50% refund: -£600 net + -£120 VAT 20%
- Includes reason: "Partial return due to manufacturing defect (ref. delivery note DN-2026-0028)"
Record keeping: Both corrective invoices and originals must be kept for at least 6 years. Cerewro can manage a digital archive organized by year/series with search by number, customer or amount.