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Credit notes and corrective invoices with Cerewro: error correction and refunds

Generate corrective invoices and credit notes compliant with regulations. Cerewro automatically references the original invoice, reverses the amounts and generates the PDF ready to send to the customer.

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Credit notes and corrective invoices with Cerewro

When there is an error in an issued invoice or a customer returns goods, you must issue a corrective invoice referencing the original. Cerewro automates this process and ensures regulatory compliance.

Cerewro Chat — Generate credit note
Customer "Client Company Ltd" returns half the products from invoice INV-2026-0035.
Generate credit note CN-2026-0012 that:
- References original invoice INV-2026-0035
- Reflects 50% refund: -£600 net + -£120 VAT 20%
- Includes reason: "Partial return due to manufacturing defect (ref. delivery note DN-2026-0028)"
Record keeping: Both corrective invoices and originals must be kept for at least 6 years. Cerewro can manage a digital archive organized by year/series with search by number, customer or amount.